When Data Loss Occurs

What should I do when I experience data loss? utmost care.
If your drive is making an unusual noise, computer crashes, disappearing data or really slow  access time it is important
that you shut down your system immediately and do not
power it up again.  Hasty attempts to fix the problem can
often result in further damage and data loss.

Stop writing to any media (including hard drives) that may be involved in data loss. Note that running most software (for example, Internet Explorer) writes new data to your drive and may possibly overwrite the lost data you are seeking.

Avoid do-it-yourself solutions. Do-it-yourself software makes use of the problem drive, potentially causing complete failure and further data loss.  


Best practics:

• Do not perform any operation on the storage device that will cause physical damage to the device or the data on it.

• Do not write to any of the files on the device or add additional files.

• Do not format the drive.

• Do not modify the partitions on the drive (using FDISK or any other partitioning software).

• Do not try to open the device to see what is wrong. (Hard drives are particularly sensitive to contamination and should only be opened in a microscopically clean environment.)

Cease using the hard drive or storage device that requires recovery. If your drive is making unusual noises or showing other obvious signs of distress, shut it down immediately and do not power it up again. Before you forget them, write down all symptoms of the failure and all recent actions and events involving your computer.


Contact EMC2Data Recovery Services to understand your options.