Stop writing to any media (including hard drives) that may be
data loss. Note that running most software (for
example, Internet Explorer)
writes new data to your drive and
may possibly overwrite the lost data you
do-it-yourself solutions. Do-it-yourself software makes use of the problem drive,
potentially causing complete failure and further data loss. .
• Do not perform any operation on the storage device that
will cause physical damage to the device or the data on it.
• Do not write to any of the files on the device or add
• Do not format the drive.
• Do not modify the partitions on the drive (using FDISK
or any other partitioning software).
• Do not try to open the device to see what is wrong. (Hard
drives are particularly sensitive to contamination and should
only be opened in a microscopically clean environment.)
Cease using the hard drive or storage device that requires
recovery. If your drive is making unusual noises or showing
other obvious signs of distress, shut it down immediately and
do not power it up again. Before you forget them, write down
all symptoms of the failure and all recent actions and events
involving your computer.
Contact EMC2Data Recovery Services to understand your options.