HELPDESK SUPPORT

EMC2DATA EMC2DATA

We provide professional technology support services
to keep your business running smoothly, Complete IT services / outsourcing and  or augment   existing  IT personnel.

Are problems with your technology getting in the way of your success? Our experts are at your disposal, you can be up and running again fast in the event something goes wrong.


With our on-demand IT support plans you get:

  • A complete IT department at your disposal - professional service and support when you need it
  • Pay-as-you-go support - only pay for what you need, when you need it
  • Lightening fast response times - keep your business humming
  • Higher profit margins - empowers you to utilize the same identical technology used by larger companies

With a reliable support team at your constant disposal, your worries are gone and you can put your attention back on your business.

Our aim is provide excellence in computer repair, hardware & PC repair, remote PC repair, computer support specialists, IT help, software upgrade, online computer repair, on-demand technical supports, computer support specialists, or professional PC diagnostics.

We  cover   all   aspects   of   business
technology (Computers, Servers, Network, Software, etc), Technical support, planning, purchasing, evaluation, management, Professional, Experienced, Timely, Reliable.



Not all IT Service firms are created equal. Thanks, to our superior support team, with the proper tools, providing services in an efficient and timely manner. Our technical knowledge and skillsets are simply unsurpassed. Below is a summary of the breadth of technology services we provide:

Hardware

From servers to laptops, to network switches and routers, we are experts in mapping the approprate hardware to your needs in a budget friendly manner. Whether you need a stardard server, high speed SAN storage, a network firewall upgrade, or a high speed color printer, we will work with your team to understand your needs/requirements and provide effective solutions to enable a competitive advantage. (Servers, SAN, NAS, Routers, Switches, WAP, Workstations/Laptops, Printers, Scanners, etc.)

Software

We are highly skilled in navigating the marketplace to insure your business needs are fulfilled with the proper software soltion. We also help to insure software maintenance fees are in orders as well as proper licensing. As an EMC2Data partner we install asset tracking software enabling accurate counts/reports of all installed software. (Operating systems, Databases, Virtulization, Anti-virus, Web management, Accounting, ERP, CRM, Asset Tracking, Graphics, CAD, etc.)

Network Services

Many IT professionals understand the basics of networking. However very few truly understand networking architecture and thus are limited in terms of network design and troubleshooting. At EMC2Data we understand networks, and are experts in maintaining and troubleshooting network performance issues. Wether you require WAN connectivity for remote offices or simply need your small office network to run optimally, EMC2Data can support your networking needs. (LAN, WAN, TCP/IP, DNS, DHCP, MPLS, NAT, VLANS, WAP, Routers, Switches, VPN, etc.)

Backup/Recovery

Is your data secure? Did you know a simple copy of your data each day is not considered a true backup. Can you operate effectively without some of your systems? How long can your business be down in the event of an emergency? These are all important questions when considering the effectiveness of your backup and disaster recovery plan. In today's cloud enabled world, effective backups need not be expensive. The key is the implementation of a backup/recovery strategy that fits your needs and tolerance timeframes.

Technology Guidance

New technologies are continually coming to light. Some are fads and some prove to be of high value. Is the cloud the next great technology boom or is it simply a storm on the horizon with over marketed expectations? Certainly, proper utilization of new technologies can/do provide added value and competitive advantage. The Cloud is no exception. The question is, how does this all relate to your company? Given our experience in business IT, we are experts at matching the right technology to fit/benefit your business needs. As your technology partner, EMC2Data will help you navigate new technologies and insure they are utilized in your best interest.


Technology Management

As your technology partner, we are available to effectively manage your technology to maximize availability as well as protect your technology investment. With proper regular maintenance and infrstrastructure configuration, you can insure your employees remain productive as well as leverage your stability as a competitive edge. Technology mangement is much more than installing updates on servers, it goes beyond the standard security models, it is more about insuring the contuinuity of your business and the ability to rely on your technology.

Cybersecurity & IA

Services including continuous monitoring, cloud security, operational and risk management for enhanced protection.

Our Services Include:

>> Network Configuration
>> Spyware Removal laptop repairs
>> Virus Removal
>> Software Upgrades
>> Disaster Recovery
>> Desktop Repair
>> Computer Repair
>> System Restoration
>> Hardware Upgrades


>> Firewall Installation
>> Database Design
>> Hard Drive Recovery
>> Wireless LAN Setup
>> Router Installation
>> DSL Configuration
>> Data Protection
>> Laptop Repair Service
>> And Much More!